Refund policy

Damages and Issues

Please check your order on arrival and contact us immediately if it's damaged, defective, or incorrect so we can resolve the issue.

Refunds

As a marketplace, all sales are final. We do not offer returns or refunds unless clearly stated otherwise, due to the exclusive nature of the items we sell.

However, if you have received an item that is damaged, defective, or have any other issues with it, you may contact us within 48 hours of receiving the item/s.

You can always contact us for any queries at info@baselifestyle.com or +27 83 216 0799 / +27 71 036 5513.